Your app. Your Buyers. Their language.

No matter where you build, your buyers speak multiple languages. Now your app can too. This month, we’re introducing Translations — automatically delivering your white-labeled buyer app and portal in your customers’ preferred language. We’ve also continued improving how your team operates inside Foundation, including a new WarrantyOS section in the Help Center for faster access to answers and best practices.

Introducing Translations

Translations are built directly into the Foundation experience — automatically delivering your buyer app, portal, and communications in each buyer’s preferred language.

From the moment a buyer activates their account, their experience is localized across the product — no setup, no manual work, no added workflows.

Where it shows up:
• Buyer mobile app and web portal
• Emails and notifications
• Onboarding, milestones, warranty, and more

What this means for your team:
• Clear, consistent communication across every buyer
• A more accessible experience in multilingual markets
• Less friction without added operational overhead
• A stronger, more seamless customer experience from contract to close

Translations remove friction from the customer experience — making it easier to communicate, scale, and deliver the experience today’s buyers expect.

WarrantyOS in the Help Center

We’ve added a dedicated WarrantyOS section to the Foundation Help Center — giving your team a faster way to find answers, learn workflows, and stay aligned as they operate inside WarrantyOS.

Warranty moves fast, and when questions come up, teams can’t afford to slow down. Now, everything your team needs — from core workflows to best practices — lives in one place.

What this unlocks:
• Faster onboarding and ramp time
• More consistent workflows across your organization
• Less time searching, more time resolving

The result: a more confident team, smoother operations, and a better experience for every homeowner.

Other Features & Improvements

Operator
• Cleaner inbox — Withdrawn transactions are now removed from the Operator inbox to reduce noise and keep your workflow focused

WarrantyOS
• Service request contact flexibility — Capture a preferred contact on service requests, including selecting existing buyers or adding new contacts with phone confirmation
• Primary contact field — Easily assign a primary contact during service request creation
• PO approval routing — Configure approval tiers with dollar thresholds, sequential approvers, and division-level overrides
• Automated PO approvals — Purchase Orders now route automatically through approval chains based on amount and division, with re-evaluation when totals change
• Organizational management — Create, manage, and nest divisions, with improved filtering and community assignment
• Improved scheduling filters — Filter scheduling views by organization for better visibility and control

Platform
• Plans pagination — Faster loading for large plan datasets
• Auto-invite improvements — Improved abilities around automatically inviting buyers through the API based on transaction status

Connect with us on LinkedIn for the latest Foundation news and updates.

Explore the Operator App