warranty
Foundation delivers a seamless homeowner experience that amplifies the productivity of your Customer Care and warranty operations teams.
Get in Touch
Foundation's Ownership Experience doesn't just deliver happier homeowners — it streamlines warranty operations and drives more efficient Customer Care.
Reduce Inbound Volume
Foundation helps reduce Customer Care support volume by providing your owners with home product details, helping with appliance registration, and more.
Streamline Service Requests
Foundation's Ownership Experience can be easily configured to support in-app service requests, to link out to your existing warranty portal, or to provide end-to-end warranty operations.
Maintenance & More
True "Customer Care" isn't just about service volumes or resolution times. Foundation helps your customers care for their own homes with maintenance instructions, warranty support, and more.
Get in Touch
A better homeowner experience also delivers for your Customer Care, warranty operations, and support teams. When homeowners have access to everything they need to own & operate their new home, they don't have to call or email. When they do need your help, Foundation helps makes sure it's as streamlined and efficient as possible.
Home Details, On Demand
Foundation gives your owners access to their home details and products. From appliances to paint to HVAC and more, we help buyers help themselves — so they don't need to hassle your teams.
Appliance Registration
For the average homebuilder, anywhere from 10-25%+ of service requests are for issues that aren't actually covered by warranty. Foundation helps direct owners to keep themselves covered.
Integrated Service Requests
When homeowners do have an issue that needs attention, they know where to turn. Foundation provides an integrated service request experience, or can be configured to link out to existing warranty portals.
Homeowner Document Center
Home ownership can be complicated, and new owners will turn to their builders when they feel like they need help. Foundation's integrated Document Center helps makes sure they have what they need.
