WarrantyOS: The Modern Warranty Platform for Homebuilders

WarrantyOS is the new AI-accelerated Customer Care solution that delivers unrivaled productivity, speed, and ease of use to one of the most critical — and most underserved — parts of the homebuilding experience.

WarrantyOS unifies the critical customer care workflows — from homeowner service requests to work orders, approvals, vendor management, scheduling, reporting, and more — into a single platform designed specifically for post-close warranty operations. It replaces spreadsheets, shared inboxes, and retrofitted legacy software with a system that understands how warranty teams actually work.

For years, homebuilder warranty teams have lived in the gaps between systems — email threads instead of integrated workflows, manual follow-ups instead of automation, and disconnected tools instead of seamless experiences. WarrantyOS changes that by giving builders a purpose-built product suite for Customer Care operations — saving builders time, money, and headache, all while improving homeowner satisfaction.

A New Standard for Warranty Operations

WarrantyOS is designed from the ground up for homebuilder warranty teams. Every workflow — from homeowner intake to dispatching vendors to analyzing trade performance — lives in a single, unified system, with real-time visibility across every home, issue, and interaction.

The platform enables teams to move faster, reduce friction, and stay focused on outcomes rather than process. AI-assisted workflows help automate routine tasks, while modern reporting surfaces trends and root causes that help builders improve quality upstream—not just react downstream.

Works Where Teams Work

WarrantyOS is designed for the real world of warranty operations — from the office to the field. Teams can work seamlessly across desktop, tablet, and mobile, with native iOS and Android apps that keep everyone aligned wherever work happens.

Part of a Connected Ownership Experience

Homeowners engage with WarrantyOS through their Foundation-powered Ownership app and portal. Customers can view their home products, submit and track service requests, share photos, videos, and documents, and communicate directly with their builder. Everything from status updates to trade visits is automatically communicated via the app, portal, email, and push notifications.

Launching With Leading Builders

WarrantyOS is launching with customers ranging from innovative local homebuilders to leading regional builders. To support the scale of launch partners like Legend Homes in Texas, WarrantyOS is already enterprise-ready. From single-sign on (SSO) and multi-factor authentication (MFA) to open APIs and integration with key systems like Salesforce and JD Edwards (ERP), WarrantyOS supports critical business requirements from Day 1.

Learn More

WarrantyOS is available today as part of the Foundation platform.
Learn more at: buildwithfoundation.com/products/warrantyos